23 January 2019: Santander has today announced plans to reshape its branch network and close 140 branches in response to changes in how customers are choosing to carry out their banking.
Santander’s future branch network will be made up of a combination of larger branches offering improved community facilities to support local businesses and customers, and smaller branches using the latest technology to offer customers more convenient access to banking services.
Santander has consulted its trade unions on the proposed changes and will seek to find alternative roles for the 1,270 colleagues affected wherever possible. Santander expects to be able to redeploy around a third of those affected and will be closely supporting colleagues over the coming weeks as the consultation process continues.
Santander will support customers of closing branches to find other ways to bank that best suit their needs, including individual help to find alternative Santander branches and access digital, telephone and Post Office banking services.
Santander will retain a nationwide network of 614 branches following the proposed changes. All Santander current and business account holders can also bank using one of over 11,000 Post Office branches across the UK.
In order to deliver a branch network for the future, 100 Santander branches will be refurbished over the next two years through an investment of £55m. The refurbishments will include a range of changes with a focus on personal service, convenience and community engagement.
The number of transactions carried out via Santander branches has fallen by 23% over the past three years, while transactions via digital channels have grown by 99% over the same period.
Susan Allen, Head of Retail and Business Banking, said
“The way our customers are choosing to bank with us has changed dramatically in recent years, with more and more customers using online and mobile channels. As a result, we have had to take some very difficult decisions over our less visited branches, and those where we have other branches in close proximity.
“We will support customers of closing branches to find alternative ways to bank with us that best suit their individual needs. We are also working alongside our unions to support colleagues through these changes and to find alternative roles for those impacted wherever possible.”
“We continue to believe that branches have a vital role to play and we will be refurbishing 100 of our branches over the next two years. We are confident that following these changes we will have the right branch network to serve our customers’ changing needs, and we expect the size of our network to remain stable for the foreseeable future.
The full list of branches proposed for closure is below:
| Branch | Address | Branch closure date |
| Aberdeen George Street | 99 George Street, Aberdeen, Aberdeenshire, AB25 1HU | 7 November 2019 |
| Acton | 156 High Street, Acton, London, W3 6RF | 27 June 2019 |
| Aldershot | 103 High Street, Aldershot, Hampshire, GU11 1BY | 16 May 2019 |
| Alloa | 69 Mill Street, Alloa, Clackmannanshire, FK10 1DX | 6 June 2019 |
| Amersham | 51 Sycamore Road, Amersham, Buckinghamshire, HP6 5EQ | 20 June 2019 |
| Ammanford | 2 Quay Street, Ammanford, Dyfed, SA18 3DB | 30 May 2019 |
| Antrim | 46 High Street, Antrim, County Antrim, BT41 4BX | 30 May 2019 |
| Axminster | West Street, Axminster, Devon, EX13 5NU | 2 May 2019 |
| Aylsham | 1 Red Lion Street, Aylsham, Norfolk, NR11 6ER | 4 July 2019 |
| Ballymoney | 16 Church Street, Ballymoney, County Antrim, BT53 6DL | 16 May 2019 |
| Bathgate George Street | 14 George Street, Bathgate, West Lothian, EH48 1PW | 25 April 2019 |
| Belfast Newtownards Road | 423-425 Newtownards Road, Belfast, County Antrim, BT4 1AT | 20 June 2019 |
| Berkhamsted | 230 High Street, Berkhamsted, Hertfordshire, HP4 1BP | 20 June 2019 |
| Bideford | 16 The Quay, Bideford, Devon, EX39 2EB | 25 April 2019 |
| Birmingham New Street | 69 New Street, Birmingham, West Midlands, B2 4DU | 25 July 2019 |
| Birmingham Acocks Green | 1109 Warwick Road, Acocks Green, Birmingham, West Midlands, B27 6RA | 2 May 2019 |
| Birstall | 661 Loughborough Road, Birstall, Leicestershire, LE4 4NL | 27 June 2019 |
| Boscombe Christchurch Road | 630 Christchurch Road, Boscombe, Dorset, BH1 4BP | 13 June 2019 |
| Brechin | 24 St David Street, Brechin, Angus, DD9 6EQ | 9 May 2019 |
| Brixham | 14 Fore Street, Brixham, Devon, TQ5 8JJ | 30 May 2019 |
| Broadstone | 214 Lower Blandford Road, Broadstone, Dorset, BH18 8DX | 9 May 2019 |
| Burnley Briercliffe Road | Briercliffe Road, Burnley, Lancashire, BB10 1UR | 27 June 2019 |
| Buxton | 73 Spring Gardens, Buxton, Derbyshire, SK17 6DN | 27 June 2019 |
| Chandlers Ford | 1 & 2 The Mall, Winchester Road, Chandlers Ford, Hampshire, SO53 2QD | 11 July 2019 |
| Cheam | 8 The Broadway, Cheam, Surrey, SM3 8AY | 6 June 2019 |
| Clapham High Street | 164 Clapham High Street, Clapham, London, SW4 7TZ | 2 May 2019 |
| Cleethorpes | 43 St Peters Avenue, Cleethorpes, South Humberside, DN35 8JQ | 4 July 2019 |
| Clitheroe | 1 Castle Street, Clitheroe, Lancashire, BB7 2BT | 25 April 2019 |
| Coalville | 14 Belvoir Road, Coalville, Leicestershire, LE67 3PE | 11 July 2019 |
| Cockermouth | 9 Station Street, Cockermouth, Cumbria, CA13 9QW | 2 May 2019 |
| Cockfosters | 10 Station Parade, Cockfosters, Hertfordshire, EN4 0DL | 16 May 2019 |
| Colchester Culver Street West | 23 Culver Street West, Colchester, Essex, CO1 1JG | 7 November 2019 |
| Corby | 3 Spencer Court, Corby, Northamptonshire, NN17 1NU | 25 April 2019 |
| Coventry High Street | 29 High Street, Waters Court, Coventry, Warwickshire, CV1 5RE | 7 November 2019 |
| Crosby | 84 Coronation Road, Crosby, Merseyside, L23 5RH | 13 June 2019 |
| Crouch End | 5 The Broadway, Crouch End, London, N8 8DS | 4 July 2019 |
| Devizes | 4 St Johns Street, Devizes, Wiltshire, SN10 1BP | 16 May 2019 |
| Didcot | 146 Broadway, Didcot, Oxfordshire, OX11 8SH | 4 July 2019 |
| Dorchester | 3 Cornhill, Dorchester, Dorset, DT1 1BA | 27 June 2019 |
| Dorking | 22 South Street, Dorking, Surrey, RH4 2QW | 18 July 2019 |
| Driffield | 49 Market Place, Driffield, East Yorkshire, YO25 6AW | 30 May 2019 |
| East Sheen | 347 Upper Richmond Road West, East Sheen, London, SW14 8RH | 25 July 2019 |
| Eastcote | 137 Field End Road, Eastcote, Middlesex, HA5 1QN | 25 April 2019 |
| Edinburgh Leith Walk | 15-21 Leith Walk, Edinburgh, Lothian, EH6 8LN | 9 May 2019 |
| Edinburgh 194-196 Morningside Road | 194-196 Morningside Road, Edinburgh, Lothian, EH10 4TD | 12 December 2019 |
| Egham | 45 High Street, Egham, Surrey, TW20 9DP | 30 May 2019 |
| Epping | 273-275 High Street, Epping, Essex, CM16 4DP | 6 June 2019 |
| Esher | 41-43 High Street, Esher, Surrey, KT10 9SQ | 27 June 2019 |
| Feltham | 32-34 The Centre, Feltham, Middlesex, TW13 4AU | 11 July 2019 |
| Fleetwood | 76 Lord Street, Fleetwood, Lancashire, FY7 6UN | 27 June 2019 |
| Forfar | 83 Castle Street, Forfar, Angus, DD8 3AG | 25 July 2019 |
| Four Oaks | 290 Lichfield Road, Four Oaks, West Midlands, B74 2UG | 9 May 2019 |
| Gainsborough | 11-13 Market Street, Gainsborough, Lincolnshire, DN21 2BL | 13 June 2019 |
| Gerrards Cross | 75 Packhorse Road, Gerrards Cross, Buckinghamshire, SL9 8QP | 23 May 2019 |
| Glasgow Forge Shopping Centre | Forge Shopping Centre, Gallowgate, Glasgow, Lanarkshire, G31 4EB | 27 June 2019 |
| Glasgow Springburn Shopping Centre | Springburn Shopping Centre, Springburn Way, Glasgow, Lanarkshire G21 1TP | 20 June 2019 |
| Godalming | 104 High Street, Godalming, Surrey, GU7 1HG | 6 June 2019 |
| Goole | 31 Boothferry Road, Goole, East Yorkshire, DN14 5DE | 13 June 2019 |
| Gracechurch Street | 51-54 Gracechurch Street, London City, London, EC3V 0EH | 25 April 2019 |
| Guildford High Street | 166 High Street, Guildford, Surrey GU1 3HR | 12 December 2019 |
| Hadleigh | 253 London Road, Hadleigh, Essex, SS7 2RF | 23 May 2019 |
| Haslemere | 93e Weyhill, Haslemere, Surrey, GU27 1HS | 25 April 2019 |
| Havant | 7d West Street, Havant, Hampshire, PO9 1EH | 25 July 2019 |
| Heathfield | 56 High Street, Heathfield, East Sussex, TN21 8JQ | 13 June 2019 |
| Helensburgh | 1-3 West Princess Street, Helensburgh, Dunbartonshire, G84 8TW | 25 April 2019 |
| Henley-On-Thames | 18 Duke Street, Henley-On-Thames, Oxfordshire, RG9 1UT | 30 May 2019 |
| Holt | 29 Market Place, Holt, Norfolk, NR25 6BE | 13 June 2019 |
| Hythe | 63 High Street, Hythe, Kent, CT21 5AJ | 6 June 2019 |
| Keynsham | 67 High Street, Keynsham, Avon, BS31 1DL | 4 July 2019 |
| Kingswinford | 1 Moss Grove, Kingswinford, West Midlands, DY6 9HS | 6 June 2019 |
| Kirkcaldy High Street | 133 High Street, Kirkcaldy, Fife, KY1 1LR | 13 June 2019 |
| Knutsford | 39-41 Princess Street, Knutsford, Cheshire, WA16 6BW | 6 June 2019 |
| Lanark | 112 High Street, Lanark, Lanarkshire, ML11 7ES | 4 July 2019 |
| Leather Lane | 10a Leather Lane, High Holborn, London, EC1N 7YH | 12 December 2019 |
| Leeds Street Lane | 77 Street Lane, Leeds, West Yorkshire, LS8 1BN | 4 July 2019 |
| Leicester Evington Road | 136 Evington Road, Leicester, Leicestershire, LE2 1HL | 13 June 2019 |
| Leicester Uppingham Road | 265 Uppingham Road, Leicester, Leicestershire, LE5 4DG | 9 May 2019 |
| Liverpool Church Street | 84 Church Street, Liverpool, Merseyside, L1 3AY | 7 November 2019 |
| Llangefni | 14 High Street, Llangefni, Gwynedd, LL77 7YZ | 4 July 2019 |
| Ludgate Circus | 11 Ludgate Circus, Ludgate Circus, London, EC4M 7LQ | 27 June 2019 |
| Lymington | 96 High Street, Lymington, Hampshire, SO41 9AP | 25 July 2019 |
| Manchester Cross Street | 28/34 Cross Street, Manchester, Greater Manchester, M2 7AQ | 5 December 2019 |
| Marylebone High Street | 27 Marylebone High Street, Central London, London, W1U 4AD | 16 May 2019 |
| Middleton | Colmar House, Manchester New Road, Middleton, Greater Manchester, M24 4DB | 25 July 2019 |
| Monmouth | 28 Agincourt Square, Monmouth, Monmouthshire, NP25 3BT | 30 May 2019 |
| Morden | 52 London Road, Morden, Surrey, SM4 5DL | 9 May 2019 |
| Newmarket | 104 High Street, Newmarket, Suffolk, CB8 8JQ | 30 May 2019 |
| North Shields | 103 Bedford Street, North Shields, Tyne & Wear, NE29 6PQ | 9 May 2019 |
| Northwood | 42/44 Green Lane, Northwood, Middlesex, HA6 2QB | 16 May 2019 |
| Norwich St Stephens Street | 28 St Stephens Street, Norwich, Norfolk, NR1 3SH | 12 December 2019 |
| Nottingham 2 Clumber Street | 2 Clumber Street, Nottingham, Nottinghamshire, NG1 3GA | 12 December 2019 |
| Oakham | 6/8 Market Place, Oakham, Leicestershire, LE15 6DT | 25 April 2019 |
| Otley | 15-17 Kirkgate, Otley, West Yorkshire, LS21 3HN | 16 May 2019 |
| Oxted | 135 Station Road East, Oxted, Surrey, RH8 0QD | 16 May 2019 |
| Parkstone | 213 Ashley Road, Parkstone, Dorset, BH14 9EG | 18 July 2019 |
| Pembroke | 15 Main Street, Pembroke, Dyfed, SA71 4JS | 9 May 2019 |
| Penarth | 4-4a Windsor Road, Penarth, South Glamorgan, CF64 1JH | 2 May 2019 |
| Plymouth New George Street | 78 New George Street, Plymouth, Devon, PL1 1EF | 5 December 2019 |
| Portobello Road | 174 Portobello Road, Notting Hill, London, W11 2EB | 25 July 2019 |
| Portslade | 34 Station Road, Portslade, East Sussex, BN41 1HR | 23 May 2019 |
| Purley | 938 Brighton Road, Purley, Surrey, CR8 2LP | 20 June 2019 |
| Queensway | 170 Queensway, Queensway, London, W2 6NT | 25 April 2019 |
| Ramsbottom | 29 Bolton Street, Ramsbottom, Lancashire, BL0 9HU | 20 June 2019 |
| Rayners Lane | 412-414 Rayners Lane, Rayners Lane, Harrow, Middlesex, HA5 5HA | 4 July 2019 |
| Reigate | 26 High Street, Reigate, Surrey, RH2 9AZ | 13 June 2019 |
| Renfrew | 7 High Street, Renfrew, Renfrewshire, PA4 8HY | 18 July 2019 |
| Ripon | 15 Fishergate, Ripon, North Yorkshire, HG4 1EA | 6 June 2019 |
| Romsey | 14 Market Place, Romsey, Hampshire, SO51 8QS | 18 July 2019 |
| Ryde | 34 High Street, Ryde, Isle Of Wight, PO33 2HL | 6 June 2019 |
| Selby Market Cross | 22 Market Cross Shopping Centre, Selby, North Yorkshire, YO8 4JS | 16 May 2019 |
| Selsdon | 174 Addington Road, Selsdon, Surrey, CR2 8YL | 25 July 2019 |
| Shoreham | 35-37 High Street, Shoreham By Sea, West Sussex, BN43 5DD | 2 May 2019 |
| Shrewsbury High Street | 20 High Street, Shrewsbury, Shropshire, SY1 1SJ | 5 December 2019 |
| Sidmouth | Fore Street, Sidmouth, Devon, EX10 8HU | 20 June 2019 |
| Skipton High Street | 67 High Street, Skipton, North Yorkshire, BD23 1DS | 18 July 2019 |
| South Woodham Ferrers | 12-14 Chandlers Way, South Woodham Ferrers, Essex, CM3 5TA | 2 May 2019 |
| Southend High Street | 27 High Street, Southend-On-Sea, Essex, SS1 1JD | 7 November 2019 |
| St Andrews | 145 Market Street, St Andrews, Fife, KY16 9PZ | 2 May 2019 |
| Stanmore | 17 Church Road, Stanmore, Middlesex, HA7 4BW | 2 May 2019 |
| Stowmarket | 16 Market Place, Stowmarket, Suffolk, IP14 1DP | 25 July 2019 |
| Swiss Cottage | 8 Harben Parade, Finchley Road, Swiss Cottage, London, NW3 6JP | 9 May 2019 |
| Tavistock | 49 Brook Street, Tavistock, Devon, PL19 0BJ | 23 May 2019 |
| Tonypandy | 121 Dunraven Street, Tonypandy, Mid Glamorgan, CF40 1AS | 11 July 2019 |
| Totnes | 58/60 Fore Street, Totnes, Devon, TQ9 5RU | 27 June 2019 |
| Troon | 17 Portland Street, Troon, Ayrshire, KA10 6AZ | 18 July 2019 |
| Ulverston | 17 New Market Street, Ulverston, Cumbria, LA12 7LQ | 30 May 2019 |
| Upminster | 21 Corbets Tey Road, Upminster, Essex, RM14 2JS | 13 June 2019 |
| Wandsworth | 127-129 High Street, Wandsworth, London, SW18 4JB | 30 May 2019 |
| Ware | 55 High Street, Ware, Hertfordshire, SG12 9BA | 11 July 2019 |
| Watford Harlequin Centre | 15-17 Queens Road, The Harlequin Centre, Watford, Hertfordshire, WD17 2LJ | 7 November 2019 |
| Wealdstone | 25 High Street, Wealdstone, Harrow, Middlesex, HA3 5DJ | 20 June 2019 |
| West Ealing | 114 The Broadway, West Ealing, London, W13 0SY | 9 May 2019 |
| West Kirby | 32 Grange Road, West Kirby, Merseyside, CH48 4HS | 20 June 2019 |
| Wetherby | 41 High Street, Wetherby, West Yorkshire, LS22 6LR | 16 May 2019 |
| Windermere | 8 Crescent Road, Windermere, Cumbria, LA23 1EA | 23 May 2019 |
| Wisbech | 39 Market Place, Wisbech, Cambridgeshire, PE13 1DP | 2 May 2019 |
| Woodley | 107 Crockhamwell Road, Woodley, Berkshire, RG5 3SL | 4 July 2019 |
| Worcester Park | 101 Central Road, Worcester Park, Surrey, KT4 8DP | 20 June 2019 |
| Workington | 60 Pow Street, Workington, Cumbria, CA14 3AB | 6 June 2019 |
| Yeadon | 25 High Street, Yeadon, West Yorkshire, LS19 7SP | 25 July 2019 |
SOURCE:Santander UK
