Marriott International Wins 2018 North American Candidate Experience Award by The Talent Board

12/17/2018 – Bethesda, MD

Marriott International, the world’s leading hospitality company and one of the largest companies for job seekers and career growth potential, was recently recognized as one of the best large company employers in Talent Board’s Candidate Experience Awards. Talent Board, the first non-profit organization to be focused on the elevation and promotion of a quality candidate experience with data benchmark research, evaluated all touchpoints between job seekers and organizations along the recruiting journey, allowing organizations to compete against each other and benefit from detailed survey feedback.

Out of 65 winners, Marriott International was listed highest among hospitality companies. Candidates ranked Marriott’s application and interview process – and communication with them throughout the process – as best in class.  Other participants in the research included American Airlines, AT&T and Intel. With input from large-scale surveys of employers and candidates at all stages – including those who were hired, rejected or withdrew – Marriott nearly doubled its 2017 score in creating the most positive candidate experience.

“We are in the business of taking care of people, and that starts with our talent acquisition experience. Data shows that a positive hiring experience makes a candidate three times more likely to choose Marriott International as their employer of choice,” said Kristy Godbold, Global Human Resources Officer, Talent Acquisition, HR Analytics & HR Finance. “Continually enhancing our candidate experience to ensure authenticity and engage with potential talent is a must-do in today’s competitive labor market and for our business.”

Marriott has also been on the cutting-edge of enhancing the job search and apply experience with the launch of the Marriott Careers chatbot which radically transformed the experience when it was launched on Facebook Messenger last year.  The chatbot is now available on the Marriott Careers and Jobs websites, offering more optimized job search technology and the ability to engage job seekers in a wider range of conversations, such as exploring Marriott’s culture and associate benefits.

Marriott has consistently been recognized for TakeCare and its culture of putting people first. The company was recently recognized as a LEGEND by Great Place to Work® after 20 consecutive years as a FORTUNE 100 Best Company to Work For®.  Other awards include recognition by DiversityInc as one of the top 10 companies for diversity and inclusion, and by Fortune as one of the Top 10 Best Workplaces for Women and Top 100 Best Places to Work for Millennials.