- Thursday, July 13, 2023 7:00PM IST (1:30PM GMT) East Brunswick, N.J., United States & Bangalore, Karnataka, India:
- Total Bookings of $3.7 billion for the Quarter
- Large deal Bookings growth of 9% YoY. Highest in last 8 Quarters
- Operating Cash Flows at 130% of Net Income
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO), a leading technology services and consulting company, announced financial results under International Financial Reporting Standards (IFRS) for the quarter ended June 30, 2023.
Highlights of the Results
Results for the Quarter ended June 30, 2023:
- Gross Revenue reached Rs 228.3 billion ($2.8 billion1), an increase of 6.0% YoY
- IT Services Segment Revenue increased to $2,778.5 million, an increase of 0.8% YoY and an increase of 6.1% YoY in INR terms
- Non-GAAP2 constant currency IT Services segment revenue decreased 2.8% QoQ, increased 1.1% YoY
- Total Bookings3 was at $3.7 billion and large deal bookings4 was at $1.2 billion, up by 9% YoY
- IT Services Operating Margin5 for the quarter was at 16.0%, up 112 bps YoY
- Net Income for the quarter was at Rs 28.7 billion ($349.8 million1), an increase of 12.0% YoY
- Earnings Per Share for the quarter was at Rs 5.23 ($0.061), an increase of 11.5% YoY
- Operating Cash Flows at 130% of Net Income for the quarter was at Rs 37.5 billion ($457.1 million1)
- Voluntary attrition6 has continued to moderate QoQ, coming in at an 8-quarter low of 14% in Q1’24
Outlook for the Quarter ending September 30, 2023
We expect Revenue from our IT Services business segment to be in the range of $2,722 million to $2,805 million*. This translates to sequential guidance of -2.0% to +1.0% in constant currency terms.
* Outlook for the Quarter ending September 30, 2023, is based on the following exchange rates: GBP/USD at 1.26, Euro/USD at 1.10, AUD/USD at 0.67, USD/INR at 82.34 and CAD/USD at 0.76
Performance for the Quarter ended June 30, 2023
“Wipro’s first quarter results come with a strong backbone of large deal bookings, robust client additions, and resilient margins,” said Thierry Delaporte, CEO and Managing Director. “Despite a gradual reduction in clients’ discretionary spending, we maintained new business momentum. We earned our clients’ trust with strong delivery, innovation, and expanded services that strengthen our long-term businesses, and help capture market share. The launch of Wipro ai360 and the USD 1 billion investment solidifies Wipro’s position as a leading transformation partner that delivers the results and innovation our clients need to future-proof their businesses.”
Jatin Dalal, Chief Financial Officer, said, “Our ongoing focus on operational improvement has ensured that margin remains steady even in a softening revenue environment. Our operating Margin for the first quarter was 16% an expansion of 112 basis point YoY. We generated strong operating cash flows at 130% of our net income for the Quarter. EPS for the quarter grew by 11.5% YoY.”
Analyst Recognition
Wipro was positioned as a Leader in IDC MarketScape: Worldwide Artificial Intelligence Services 2023 Vendor Assessment (Doc # US49647023 May 2023)
- Wipro was positioned as a Leader in Avasant’s Applied AI Services RadarView™ 2022 – 2023
- Wipro was positioned a Leader in Everest Group’s Application Automation Services PEAK Matrix® Assessment 2023
- Wipro was rated a Leader in Everest Group’s Enterprise Blockchain Services PEAK Matrix® Assessment 2023
- Wipro was featured as a Leader in Avasant’s Cybersecurity Services RadarView™ 2023
- Wipro was rated as a Leader in ISG Provider Lens™ – Network-Software Defined Solutions and Services 2023 – US, UK, Germany (multiple quadrants)
- Wipro was named as a Leader in ISG Provider Lens™ – ServiceNow Ecosystem Partners 2023 – US (multiple quadrants)
- Wipro was recognized as a Leader in ISG Provider Lens™ – Salesforce Ecosystem Partners 2023 – US, UK, Germany (multiple quadrants)
- Wipro was recognized a Leader in Everest Group’s Intelligent Process Automation (IPA) PEAK Matrix® Assessment 2023
- Wipro was rated as a Leader in Avasant’s Multisourcing Service Integration RadarView™ 2022 – 2023
IT Products
IT Products segment revenue for the quarter was Rs 0.69 billion ($8.5 million1)
- IT Products segment results for the quarter was a loss of Rs 0.16 billion ($2.0 million1)
Please refer to the table at the end for reconciliation between IFRS IT Services Revenue and IT Services Revenue on a non-GAAP constant currency basis.
Highlights of Strategic Deal Wins
In the first quarter, Wipro continued to win large and strategic deals across industries. Key highlights include:
A Fortune 100 global healthcare payer has extended its partnership with Wipro for a multi-year deal, consolidating and transforming their contact center operations. The Wipro team will collaborate with the client to develop solutions to reduce and deflect call volumes, improve productivity, as well as develop AI to simplify processes and improve their Net Promoter Score (NPS).
- Wipro has been awarded a contract by a leading global cycle manufacturer to run an end-to-end transformation program covering business operations in sales, manufacturing, and finance & supply chain across 15 countries. Through this program Wipro will consolidate multiple Enterprise Resource Planning (ERP) systems into a single harmonised Dynamics 365 Finance and Operations (F&O) platform. This will improve inventory and supply chain visibility, leading to better order fulfilment including contract negotiation and value realisation for the procurement function; minimize downtime through better production planning for manufacturing and create better cashflow visibility for finance; while setting up a data foundation to become an AI-driven insights-led organisation.
- A major US airport selected Wipro to help them reduce their carbon footprint, aligned to Airports Carbon Accreditation (ACA) requirements. Wipro will assist by delivering a greenhouse gas inventory analysis, carbon reduction roadmap, sustainability transparency reporting, and the design for their annual report. Wipro will leverage its unique Wipro Impact Framework to align the client to ACA accreditation requirements, while also enabling them to ready for future.
- An energy services and delivery company has selected Wipro to standardize their software development process. The project will enable the client to more efficiently develop software using automation, agile principles, continuous integration, as well as a redesigned team structure. This transformation project will allow for a better flow of business value for the client, reduce technical debt, enable cloud adoption and create an enhanced experience for their customers.
- A global transportation, e-commerce, and business services company has selected Wipro to help address challenges around business transformation, cost optimization and capacity management. The Wipro team will have the ownership and accountability of Specialized Managed Services focused on continuous improvement and outcome-based services. The Wipro team will ensure the retention of institutional knowledge of more than 50 portfolio applications delivering predictable outcomes, driving strategic initiatives, and complementing client’s optimization charter to drive better efficiencies and enhanced user experiences.
- One of the largest home improvement retailers has selected Wipro to help them operate and transform their retail and core finance functions. Wipro and the client will co-create a solution to improve operational efficiencies, optimize costs, and ensure zero disruption during peak periods. The project will also help them gain and retain key talent by supporting flexible work from home model.
- A leading India-based private sector bank has selected Wipro to transform their traditional Managed Services support model to a Modern Workplace model to enhance their overall user experience and create a hyper-personalized and frictionless workplace. Wipro will deliver rapid transformation through a machine-first approach with cognition, hyper-automation, and analytics. Automation will drive the resolution of up to 25% of the tickets raised. Through an employee-centric design for streamlined banking services, Wipro will enable standardized operations globally, eliminate redundancies and improve service quality with a focus on compliance. Wipro will also provide an efficient, scalable, secure, and centralized estate to improve asset and vendor management.
- A global tech giant chose Wipro to help them reduce their products’ total cost of ownership. Over the course of this multi-year deal, Wipro will set up a dedicated facility to reduce their operational cost burden. The project will involve Quality Assurance automation to improve productivity, reduce costs, and generate additional revenue.
- A general insurance company has selected Wipro to fulfil a multi-year transformation program to migrate their claims legacy landscape to the cloud. One the key aspect of this project is the migration of the client’s inbound and outbound communication as well as documentation to a cloud-based platform. To achieve this, the Wipro team built a bespoke version of our DocHawk tool to seamlessly integrate it into the client’s infrastructure. The client has seen an immediate cost saving of over 30% with the option to expand this efficiency across all other critical programs.
- A global pharmaceutical and medical device company selected Wipro to enable them to track, manage and report complaints. In this highly regulated industry, they needed a partner who had extensive experience in the medical sector, could provide multilingual support, and ensure they remained compliant with relevant regulatory bodies. Wipro devised a unique solution including a multi-lingual contact center, with the ability to support calls, emails, and surface mails. As well as a robust Quality Assurance process, in compliance with FDA guidelines, supported by an automated auditing process to ensure accuracy of data submission to government regulatory bodies, helping the client meet regulatory submission requirements.
- For the convenience of the readers, the amounts in Indian Rupees in this release have been translated into United States Dollars at the certified foreign exchange rate of US$1 = Rs 82.06, as published by the Federal Reserve Board of Governors on June 30, 2023. However, the realized exchange rate in our IT Services business segment for the quarter ended June 30, 2023 was US$1= Rs 81.90
- Constant currency for a period is the product of volumes in that period times the average actual exchange rate of the corresponding comparative period
- Total Bookings refers to the total contract value of all orders that were booked during the period including new orders, renewals, and increases to existing contracts. Bookings do not reflect subsequent terminations or reductions related to bookings originally recorded in prior fiscal periods. Bookings are recorded using then-existing foreign currency exchange rates and are not subsequently adjusted for foreign currency exchange rate fluctuations. The revenues from these contracts accrue over the tenure of the contract. For constant currency growth rates, refer note 2
- Large deal bookings consist of deals greater than or equal to $30 million in total contract value
- IT Services Operating Margin refers to Segment Results Total as reflected in IFRS financials.
- Voluntary attrition is in IT Services computed on a quarterly annualised basis and excludes DOP
- Effective April 1, 2023, we merged our ISRE segment with our IT Services segment. The QoQ and YoY growth rates for the quarter ended June 30, 2023 were computed by rebaselining ISRE numbers in Q4’23 and Q1’23