Malaysia Airlines Partners with Public Bank Offering Customers Convenient Payment Option via FPX

Kelana Jaya, 3 February 2020: Malaysia Airlines today entered into a partnership with Public Bank Berhad (PBB) to accept payments for online ticket purchases using FPX. FPX is Malaysia’s premier online payment gateway, operated by Payments Network Malaysia Sdn Bhd (PayNet), the national e-payments provider.

Through FPX, the airline’s customers can now purchase their flight tickets, using funds in their current, savings and credit card accounts maintained with Public Bank, Public Islamic Bank, and 29 other banks in Malaysia.

The partnership was made official at a signing ceremony held at MAB Academy, Kelana Jaya.

The event was attended by Captain Izham Ismail Malaysia Aviation Group Chief Executive Officer, Tan Sri Dato’ Sri Tay Ah Lek, Chief Executive Officer from Public Bank Berhad and Mr Peter Schiesser, Group Chief Executive Officer of PayNet.

Speaking at the event, Malaysia Airlines’ Group Chief Marketing and Customer Experience Officer Ms Lau Yin May said, “Malaysia Airlines is delighted to partner with Public Bank and PayNet to offer customers a convenient way to purchase their flight tickets online and on our mobile app through FPX. This partnership proves our commitment towards improving our customer experience with the introduction of convenient payment options. Also, customers who opt to pay with FPX will not pay any service charges.”

 This partnership is in line with Bank Negara Malaysia’s initiative to migrate manual payments to ePayments.

“Through this synergistic tie-up, Public Bank enables Malaysia Airlines to offer travellers the convenience of paying for their airline tickets on a seamless, real-time basis,” said Tan Sri Dato’ Sri Tay Ah Lek, Chief Executive Officer from Public Bank Berhad. He added, “Public Bank was the first bank in the country to launch the Malaysia’s National QR Standard known as Duitnow QR with PayNet. The Bank is also on the track to bring new and innovative payment solutions to our retail consumers and business clients.”

“In 2019, FPX processed 236 million transactions, while online merchants collected payments totalling RM 117 billion via FPX, making FPX Malaysia’s top real-time online payment gateway for e-commerce sites. We are honoured to partner Malaysia Airlines to bring the benefits of FPX to a wider set of consumers,” said Mr Peter Schiesser, Group CEO of PayNet.

To raise awareness about FPX payments at Malaysia Airlines, we are launching ‘Travel and Win with FPX’ contest which runs from now 30 January until 29 February 2020, where Malaysia Airlines customers stand a chance to win a pair of flight tickets on Malaysia Airlines’ Business Class to London plus a 7 days/ 6 nights hotel stay by MH Holidays alongside 80,000 Enrich Miles. Other prizes include a pair of Economy class tickets and hotel stays in Sydney and Bali plus Enrich miles. Customers will also stand a chance to win of up to 11,000 Enrich Miles.

Enrich, Malaysia Airlines’ loyalty programme, is also giving away 2 x Daily Prize to the highest daily spender.

To be eligible for the contest, customers will need make a FPX payment of at least RM100 for flight ticket or add-on purchases on Malaysia Airlines’ website or mobile app, and enrol for free in Enrich.

For more information on the contest and contest terms, please visit http://www.malaysiaairlines.com/myfpx