New digital experience empowers caregivers and their loved ones to connect care and enhance support with meaningful insights across the aging journey
Amsterdam, the Netherlands and Las Vegas, U.S. – At CES 2019 (Booth #44219, January 8-11, Las Vegas, NV), Royal Philips (NYSE: PHG, AEX: PHIA), a global leader in health technology, today launched Philips Cares in the U.S. to help family caregivers be there for their aging loved ones, easing and enriching their aging journey by leveraging digital technology.
Whether caring for a loved one or for themselves, Philips Cares Aging & Caregiving service is a digital experience that enables people to easily form and activate a care circle of trusted family and friends, access meaningful insights into their loved one’s wellbeing and receive notifications about care. Philips Lifeline personal alert service can also be managed through the digital experience, and just as before an aging loved one can still with the simple press of their Philips Lifeline personal alert button connect with a trained care specialist 24/7 to dispatch the right kind of help. Now through the care circle, caregivers can stay informed and connected through the Philips Cares digital experience. With the introduction of Philips Cares, the company is transforming its services to help provide better care for loved ones throughout the aging journey so that people can worry less and focus more on the key moments that matter with their loved ones.
Connecting and digitizing the aging journey
Philips Cares eases and enriches the aging experience for caregivers and seniors by providing them with access to always-on, supportive relationships across a care circle, enabling them to refocus their attention on the key moments that matter most.
Ripley Martin
General Manager for Philips Aging & Caregiving
Supporting caregivers through technology
For the more than 40 million Americans providing care to their aging loved ones each year [1], and spending an average of 24.4 hours per week doing so [2], it can be a heart-wrenching, exhausting and overwhelming responsibility. Half of those report they experience high levels of stress, which can impact their own personal and professional relationships and responsibilities [3]. Despite its challenges, being there for your loved one as they age can be an enriching and fulfilling role. Connected technology can help lighten the burden for caregivers and help provide them with a renewed sense of control through access to insights into their loved one’s care status, while refocusing their attention on the key moments that matter most for their loved one and themselves.
The Philips Cares mobile application will be available to download from the Apple and Google Play stores, as well as accessed via web browsers. It will be available for customers receiving Philips Lifeline service in the U.S. in incremental rollouts starting in early 2019. At CES, Philips will showcase Philips Cares and other solutions in its portfolio of aging and caregiving solutions, including Lifeline GoSafe and HomeSafe personal alert services which help enable seniors to live independently while helping to ensure safety with 24/7 access to trained care specialists to dispatch the right kind of help. To learn more about how Philips aims to transform the aging experience for the entire family, visit their booth, #44219, Tech West, Sands Expo, Level 2.
