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    Shah Rukh Khan to Grace the Grand Opening of City of Dreams Sri Lanka

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    Left to Right- Ishfaaq Uvaim, Manager Telangana and Andhra Pradesh;  Mr. Dheera Hettiarachchi, Chairman, Sri Lanka Convention Bureau;  Mrs. Harsha Ruparathne, Actg. Deputy High Commissioner, Sri Lanka Deputy High Commission in Chennai, India;  Mrs. Malkanthi Welikala, Manager – Marketing, SLCB

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    “This will connect home and medical care, enabling early detection of deteriorating condition and appropriate intervention”-Ayumu Okada, Representative Director, President & CEO, OMRON Healthcare Co. Ltd.

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With virtual reality into the electric era: Audi makes technicians worldwide fit for the e-tron

FWM by FWM
May 18, 2019
in Auto
0
Innovative training methods for working with complex battery technology
- Digital modular solution allows efficient use of VR and AR training
- Markus Siebrecht, Head of After Sales: “Transformation towards digitalization and electric mobility requires new media and qualifications also in the area of service”

Know-how in high-voltage technology, electrics and electrical engineering: Audi is currently preparing technical trainers and service technicians worldwide for the Audi e-tron*. Virtual-reality training is also being used for the first time. The virtual technology allows realistic, safe learning of highly sensitive technologies such as the high-voltage battery. The company uses an efficient digital modular solution that is already in use for VR training in logistics.

With the launch of the first all-electric series model from the Four Rings, new challenges are also facing AUDI AG’s sales and service organization. “We want to provide our service partners with the best possible support during the transformation towards electric mobility, while digitally aligning our training offering,” says Markus Siebrecht, Head of After Sales at AUDI AG. “This is why we have been working intensively on innovative training concepts for the required qualification profiles. The targeted use of virtual reality is an important building block in this process.”

For example, service technicians practice in virtual space especially on the heart of the new e-tron: the high-voltage battery. In so-called process training courses, they learn step by step how to open the battery, change a switch box or change a battery module. The advantages of virtual-reality training are that thanks to digital technology, Audi was able to roll out the training courses efficiently, quickly and at a high level in the markets worldwide. The technicians there are thus optimally prepared for the new model. In addition, the employees can get to know the new, highly sensitive technology in virtual space without any risk, and can determine the training speed themselves. At the same time, playful elements increase the learners’ motivation. In addition to German and English, the tutorials are also available in Spanish and French.

The VR training for service technology is based on a modular solution that utilizes synergies with other parts of the company. Standard interactions such as gripping components are already pre-programmed, and design data such as for the battery can be imported into existing environment templates. This reduces production and development costs and makes the use of virtual reality in series production affordable.

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New training concepts are already being worked on today. A multi-user approach is conceivable, for example, in which teachers and students meet together in a virtual space – even if they are physically at completely different locations. Augmented reality, the fusion of the real and virtual worlds, is also in preparation. Audi is currently developing an application for car body experts in car dealerships that allows them to experience the Audi e-tron as a 3D model in real size via a tablet. Animations then show the service technicians the individual repair steps in detail.

All Audi’s training content is available to service partners worldwide in a cloud-based knowledge database and can be accessed flexibly as required.

Audi e-tron: Combined electric power consumption in kWh/100 km: 26.2 – 22.6 (WLTP); 24.6 – 23.7 (NEFZ); CO2 emissions combined in g/km (g/mi): 0; Information on fuel/power consumption and CO2 emissions in ranges depending on the chosen equipment level of the car.
Fuel consumption and CO2 emissions data as well as the efficiency classes are dependent on the choice of wheels and tyres.

Tags: The virtual technology
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